Downgrade

[Harriet+stanley]

I would like to cancel sky, TV or downgrade package as much the price has gone up and can't afford it. I know people have better deals so I would like too cancel sky tv.

[Daniel0210]

@Harriet+stanley 
Sky TV
~ To reduce your package or cancel it completely you’ll need to contact Sky giving the required notice of 31 days. Be aware, the latest T’s and C’s for TV subscriptions state you can only cancel within a minimum discounted term if Sky agree to it. If they do allow it you’ll end up paying off the rest of the discounted term.
Select ‘Need more help’ at the bottom of the following link which will lead to contact details.
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
(Make sure the flag in the bottom right corner is the correct one ie; UK or ROI).
UK customer ~ The link may include an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ it’s only by ringing or writing in.

If you cancel correctly you should receive a confirmation email from Sky.

If you’re cancelling Sky Q totally don’t forget it’s very important that you keep you proof of posting indefinitely when you return the box(es) as Unipart are not quick at telling Sky you have sent equipment back. Return packaging will be sent out towards the end of your notice period.

[Mark39]

This explains what you need to do. Contact options are via the 'still need help' button at the bottom of the page - wait a few seconds for it to load.

You can use the same contact options to try to renegotiate a cheaper deal, if you wish.

https://www.sky.com/help/home/your-account/my-account-and-subscription/cancelling/cancel-my-subscrip...