11 Mar 2024 08:39 PM
I play sound through a Yamaha AV home theatre system and normally leave the Sky Q HDMI sound output setting on Dolby Digital Plus. Watching the last two Premier League games on the UHD channel I noticed there was no sound on the DD Plus setting and I had to switch to Dolby digital to get sound. Tonight, watching the Chelsea-Newcastle game I found by experimenting that if I had the setting on DD Plus then went on to another channel (Sky News), then back to the UHD channel, the sound started working. Very strange. No idea why this has just started happening. Has anyone else noticed this?
11 Mar 2024 10:03 PM
Posted by a Superuser, not a Sky employee. Find out more
@Trebor4 wrote:
I play sound through a Yamaha AV home theatre system and normally leave the Sky Q HDMI sound output setting on Dolby Digital Plus. Watching the last two Premier League games on the UHD channel I noticed there was no sound on the DD Plus setting and I had to switch to Dolby digital to get sound. Tonight, watching the Chelsea-Newcastle game I found by experimenting that if I had the setting on DD Plus then went on to another channel (Sky News), then back to the UHD channel, the sound started working. Very strange. No idea why this has just started happening. Has anyone else noticed this?
Sorry - I can't really offer much of an insight - I don't watch the football so wouldn't notice live.
I just tried switching over to the ME UHD channel post match at 22:01 & it came up as Atmos OK for me (Yamaha AV receiver) but I haven't tried any combinations
11 Mar 2024 11:52 PM
Posted by a Superuser, not a Sky employee. Find out moreNever had an issue. Also have a Yamaha AV amp
Have you updated the Yamaha firmware?
12 Mar 2024 07:24 AM
I have an Arcam AV receiver and having issues with sound on UHD the centre channel is outputting through the right speaker instead so something definitely wrong with SKY
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