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Discussion topic: Do I switch broadband provider

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This message was authored by Dragonrider This message was authored by: Dragonrider

Do I switch broadband provider

Hello All

I have a 2T Q box conneted via power adaptors and 4 mini q boxes, and many home automated devices (20+) all supported on a standard Sky broadband with an average speed of 58M.

 

We do have some issues with drop outs, freezing and slow downloads.

 

I am considering a move to full fibre  2 options but am uncertain if the system will work on Virgin or Vodafone - as i have read that if connected to a 3rd party provider the main Q box will connect via 2.4G and the 5G mesh between the mini's to the main Q box cannot be used.

 

Asking would it be better for my network to switch broadband provider to improve the speed and bandwidth - but this would remove the option to use 5G and only the 2.4G as not being very techy.

 

Would the Q box and the 4 minis still set up their own 5G mesh or would the network all revert to the 2.4G if  moved to an alternative broardband provider?

 

Could anyone please advise what would be the best solution to improve stability on my network?

 

Many Thanks 

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This message was authored by Laing1 This message was authored by: Laing1

Re: Do I switch broadband provider

Posted by a Superuser, not a Sky employee. Find out more

@Dragonrider wrote:

Hello All

I have a 2T Q box conneted via power adaptors and 4 mini q boxes, and many home automated devices (20+) all supported on a standard Sky broadband with an average speed of 58M.

 

We do have some issues with drop outs, freezing and slow downloads.

 

I am considering a move to full fibre  2 options but am uncertain if the system will work on Virgin or Vodafone - as i have read that if connected to a 3rd party provider the main Q box will connect via 2.4G and the 5G mesh between the mini's to the main Q box cannot be used.

 

Asking would it be better for my network to switch broadband provider to improve the speed and bandwidth - but this would remove the option to use 5G and only the 2.4G as not being very techy.

 

Would the Q box and the 4 minis still set up their own 5G mesh or would the network all revert to the 2.4G if  moved to an alternative broardband provider?

 

Could anyone please advise what would be the best solution to improve stability on my network?

 

Many Thanks 


@Dragonrider when you move to a third party provider for broadband then your main Q box will only connect to your third party router on the 2.4 Ghz frequency your main Q box will then provide a 5Ghz mesh for your mini boxes to connect too 

When you have Sky as your broadband provider your Sky router connects to and is part of the 5Ghz mesh.


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
Dragonrider
Topic Author
This message was authored by Dragonrider This message was authored by: Dragonrider

Re: Do I switch broadband provider

@Laing1 

Thank you for your reply - so if the 5Ghz is set up by the minis to the q box - the swith from a Sky 58mbs speed broadband to an alternative full fibre 500 or 900 mbs would be a good move?

 

This message was authored by Laing1 This message was authored by: Laing1

Re: Do I switch broadband provider

Posted by a Superuser, not a Sky employee. Find out more

@Dragonrider wrote:

@Laing1 

Thank you for your reply - so if the 5Ghz is set up by the minis to the q box - the swith from a Sky 58mbs speed broadband to an alternative full fibre 500 or 900 mbs would be a good move?

 


@Dragonrider in practice and theory it would be but only you can make that decision 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
This message was authored by stereohaven This message was authored by: stereohaven

Re: Do I switch broadband provider

@Dragonrider 

 

For what it is worth (and everyone will have their own experience and preferences), but if you have to choose between Virgin Media and Vodafone (using CityFibre), I would recommend Vodafone in this scenario.

 

You will get better kit supplied by Vodafone and a superior core network provided by City Fibre. There is a reason Zen and other ISPs use them, it's a shame Sky don't, but who knows, that may change in the future.

-------------------------

LG B6 OLED | Sky Q | BT Smart Hub 2 | Apple TV 4K | Xbox One S
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