Discussion topic: Do I need to be present?

This message was authored by: Anniej · ‎22 Mar 2025

This may be a really daft question! Have a contract for sky at new property (have been with sky since back in the day). There is no TV at the house yet. When the sky engineer calls to do the install for SKY Q, do I need to have a TV in situ? Sorry again if question is really daft.

This message was authored by: SKY1992bf · ‎22 Mar 2025

@Anniej Yes you would need a tv in place because they need to make sure everything is working properly before they leave

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This message was authored by: Daniel0210 · ‎22 Mar 2025

@Anniej

The answer to this similar question suggests they can

https://helpforum.sky.com/t5/Sky-Q/New-Sky-Q-installation-question/m-p/4712263

Your actual thread title asks do you need to be present and yes, you (or a responsible adult) has to be present.

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NOTE: I only provide help on the forum boards and NOT via Direct Messaging
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Discussion topic: Do I need to be present?

Do I need to be present?

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