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Discussion topic: Disney +

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This message was authored by: Jim226

Disney +

We are supposed to get Disney + free with our package but we are still being charged £14.99 a month. We have spoken to two people who have said they will resolve this but it hasn't been done. How do we switch this to the free version? 

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This message was authored by: LJB-C

Re: Disney +

Posted by a Sky employee

Hello @Jim226, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

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