0

Discussion topic: Disney +

Reply
Avatar for CGCUK
Level 1 icon
What's this?
This message was authored by: CGCUK

Message posted on ‎11 Apr 2026 08:51 AM

Disney +

I get this error

 

We couldn't activate your subscription

We were unable to activate Disney+ Standard with Ads with Sky. You can restart your subscription to watch Disney+ or log out to try again.

RESUBSCRIBE

LOG OUT

 

Report post
Post 1 of 3
233 Views
0 Likes
Reply
Reply

All Replies

Avatar for LJB-C
Staff icon
What's this?
This message was authored by: LJB-C

Message posted on ‎12 Apr 2026 10:13 AM

Re: Disney +

Posted by a Sky employee

Hi @CGCUK, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

Report post
Post 2 of 3
210 Views
0 Likes
Reply
Avatar for twilight+princess
Level 9 icon
What's this?
Superuser
This message was authored by: twilight+princess

Message posted on ‎12 Apr 2026 02:01 PM

Re: Disney +

Posted by a Superuser, not a Sky employee. Find out more

Are you signing in with your sky account details? If yes then did you have Disney + before & used the same details?

Virginia.
I don’t work for Sky.
If I have helped then please leave a like.
Report post
Post 3 of 3
195 Views
0 Likes
Reply
Reply