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Discussion topic: Disney plus

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This message was authored by: Fidel+59

Disney plus

I understand from March Disney Plus will be incoparated into the Sky subscription. So do you recommend I cancel my Disney Plus subscription which I pay annually (Due in May)  just before it's added the sky? 

Thanks Neil. 

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This message was authored by: SKY1992bf

Re: Disney plus

Posted by a Superuser, not a Sky employee. Find out more

@Fidel+59  Or you could wait till it's available on sky and get it through sky and Disney will refund the remaining portion of your annual pass


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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This message was authored by: DaveDrizen

Re: Disney plus


@SKY1992bf wrote:

@Fidel+59  Or you could wait till it's available on sky and get it through sky and Disney will refund the remaining portion of your annual pass


I am not sure will get a refund from Disney, normally if you cancel a subscription like Disney  the subscription normally runs till the next payment is due. That happened to to me when I downgraded my subscription when Disney stuck price up. The change did not take affect till next  paymen date. Things may be different with the Sky deal, but you might find if  you cancel now  that your subscription will run till may when you can change to Sky

This message was authored by: SKY1992bf

Re: Disney plus

Posted by a Superuser, not a Sky employee. Find out more

@DaveDrizen wrote:

@SKY1992bf wrote:

@Fidel+59  Or you could wait till it's available on sky and get it through sky and Disney will refund the remaining portion of your annual pass


I am not sure will get a refund from Disney, normally if you cancel a subscription like Disney  the subscription normally runs till the next payment is due. That happened to to me when I downgraded my subscription when Disney stuck price up. The change did not take affect till next  paymen date. Things may be different with the Sky deal, but you might find if  you cancel now  that your subscription will run till may when you can change to Sky


@DaveDrizen  it's confirmed in the faq on sky's news article that Disney will refund the difference where a customer is paying Disney directly currently 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
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This message was authored by: Fidel+59

Re: Disney plus

So good you answered Twice 😀

This message was authored by: DaveDrizen

Re: Disney plus


@SKY1992bf wrote:

@DaveDrizen wrote:

@SKY1992bf wrote:

@Fidel+59  Or you could wait till it's available on sky and get it through sky and Disney will refund the remaining portion of your annual pass


I am not sure will get a refund from Disney, normally if you cancel a subscription like Disney  the subscription normally runs till the next payment is due. That happened to to me when I downgraded my subscription when Disney stuck price up. The change did not take affect till next  paymen date. Things may be different with the Sky deal, but you might find if  you cancel now  that your subscription will run till may when you can change to Sky


@DaveDrizen  it's confirmed in the faq on sky's news article that Disney will refund the difference where a customer is paying Disney directly currently 


Ok I missed that bit,  not sure how I how I would bear my payment are taken though Apple at the moment.  But not that worried I am only on monthly payments . My payment date is 28 month, so if the sky starts the same day as HBO max starting  it will only 2 days difference, a matter of pence.

This message was authored by: nigea99

Re: Disney plus

Posted by a Superuser, not a Sky employee. Find out more

@DaveDrizen wrote:

@SKY1992bf wrote:

@DaveDrizen wrote:

@SKY1992bf wrote:

@Fidel+59  Or you could wait till it's available on sky and get it through sky and Disney will refund the remaining portion of your annual pass


I am not sure will get a refund from Disney, normally if you cancel a subscription like Disney  the subscription normally runs till the next payment is due. That happened to to me when I downgraded my subscription when Disney stuck price up. The change did not take affect till next  paymen date. Things may be different with the Sky deal, but you might find if  you cancel now  that your subscription will run till may when you can change to Sky


@DaveDrizen  it's confirmed in the faq on sky's news article that Disney will refund the difference where a customer is paying Disney directly currently 


Ok I missed that bit,  not sure how I how I would bear my payment are taken though Apple at the moment.  But not that worried I am only on monthly payments . My payment date is 28 month, so if the sky starts the same day as HBO max starting  it will only 2 days difference, a matter of pence.


@DaveDrizen 

Again covered in the FAQ:

If you have an existing Disney+ subscription with another provider, you will need to cancel this directly with them when you activate with Sky.

This message was authored by: DaveDrizen

Re: Disney plus


@nigea99 wrote:

@DaveDrizen wrote:

@SKY1992bf wrote:

@DaveDrizen wrote:

@SKY1992bf wrote:

@Fidel+59  Or you could wait till it's available on sky and get it through sky and Disney will refund the remaining portion of your annual pass


I am not sure will get a refund from Disney, normally if you cancel a subscription like Disney  the subscription normally runs till the next payment is due. That happened to to me when I downgraded my subscription when Disney stuck price up. The change did not take affect till next  paymen date. Things may be different with the Sky deal, but you might find if  you cancel now  that your subscription will run till may when you can change to Sky


@DaveDrizen  it's confirmed in the faq on sky's news article that Disney will refund the difference where a customer is paying Disney directly currently 


Ok I missed that bit,  not sure how I how I would bear my payment are taken though Apple at the moment.  But not that worried I am only on monthly payments . My payment date is 28 month, so if the sky starts the same day as HBO max starting  it will only 2 days difference, a matter of pence.


@DaveDrizen 

Again covered in the FAQ:

If you have an existing Disney+ subscription with another provider, you will need to cancel this directly with them when you activate with Sky.


Yes I understand that will wait till my February payment goe out on the 28  then  I will cancel with them and will have viewing until the 28 march when I will  go with sky. No point in cancelling any earlier as I have got pay sky the same amount till then.

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