@Lgil313 wrote:
My disney plus app isn't working on sky. It used to work perfectly fine then all of a sudden a few weeks ago came up with- we are having a problem. Please exit and try again. Error code:1026- AUTH_SERVICE_INIT_FAILURE
We have tried closing the app, restarting the Box. Re-connecting the WiFi and nothing. Can you please advise?
Hi @Lgil313
Have you tried refreshing the Apps in the Hidden menu.
To enter hidden menu press Home and navigate down to Settings but do not select Settings.
With Settings highlighted press 0 0 1 Select.
Select Apps
then highlight Refresh all Apps on this box.
You'll see a message that says, 'Your apps are being refreshed'. This will stay on screen until you press Dismiss to return to normal viewing
It’s recommended waiting at least 5 minutes before doing so.
Refresh Apps can take up to 24 hrs to complete .
