Disney plus not recognising password

[Steven72]

Hi.  Took out a Disney plus yearly option directly with them and tried to log in via sky q app.  Not matter what I do it will not recognise my password.  Using the tv app directly I have no issues logging in.

I've refreshed the apps with no luck.  Are sky preventing me from using the Disney plus app on sky a or is there some other issue

regatds

steve

[nigea99]

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@Steven72 wrote:

Hi.  Took out a Disney plus yearly option directly with them and tried to log in via sky q app.  Not matter what I do it will not recognise my password.  Using the tv app directly I have no issues logging in.

I've refreshed the apps with no luck.  Are sky preventing me from using the Disney plus app on sky a or is there some other issue

regatds

steve

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There should not be any reason why you can't log in on your SKY box

I have a direct annual subscription & whilst I only use the SKY Q version of the app to check things I can access it OK

[tj68]

Was this resolved as I have same issue