Disney plus keeps coming up with loading ring, anyone else having this issue

[Tee2288]

Disney plus keeps coming up with blue loading ring. Had a booster box put in and have had no issues til the last few weeks, anyone else had this problem? 

[caesarome]

@Tee2288 

Sky Q, Sky Glass or Stream ?

[leedsunited3]

Yes, I'm having the same issue. It keeps refreshing and cutting out.

[caesarome]

Same question as above then @leedsunited3 , on what device is this happening ?

[Tee2288]

It's happening on streaming though a Q sky box (a new one) well the second new one iv had in a year. As the previous one had same issues 
I wondered if it was a software or app update that was needed. So I tried that. Still happened tho 

[Tee2288]

Happening on a sky Q box 

[caesarome]

@Tee2288 

I have moved your posts to the Sky Q forum as it isn't related to Sky Go where you had posted this.

[stereohaven]

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@Tee2288 wrote:

Disney plus keeps coming up with blue loading ring. Had a booster box put in and have had no issues til the last few weeks, anyone else had this problem? 

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There have been other reported problems with Disney+, more black screens than blue loading rings, but worth trying an apps refresh as there has been an update.

You can complete an apps refresh by pressing home > highlighting over 'settings' in the main menu without going into it > pressing 0, 0, 1 & Select > Go to Apps > complete an apps refresh.

It might take a while for the update to take effect.