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Discussion topic: Disney + picture keeps freezing

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Avatar for Kim-W
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This message was authored by: Kim-W

Message posted on ‎25 Nov 2024 06:21 PM

Disney + picture keeps freezing

We have been trying to watch various TV series on Disney + but we are getting very frustrated when the picture freezes and then just jolts along taking 5 minutes to watch about 15 seconds of TV. We cannot fast forward and end up going back to the app to start again, but it will still freeze after a while

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Avatar for stereohaven
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Superuser
This message was authored by: stereohaven

Message posted on ‎25 Nov 2024 06:38 PM

Re: Disney + picture keeps freezing

Posted by a Superuser, not a Sky employee. Find out more
@Kim-W wrote:

We have been trying to watch various TV series on Disney + but we are getting very frustrated when the picture freezes and then just jolts along taking 5 minutes to watch about 15 seconds of TV. We cannot fast forward and end up going back to the app to start again, but it will still freeze after a while

There a number of reports of issues with Disney+ unfortunately, check out this thread.

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