0

Discussion topic: Disney + picture keeps freezing

Reply
This message was authored by: Kim-W

Disney + picture keeps freezing

We have been trying to watch various TV series on Disney + but we are getting very frustrated when the picture freezes and then just jolts along taking 5 minutes to watch about 15 seconds of TV. We cannot fast forward and end up going back to the app to start again, but it will still freeze after a while

Reply

All Replies

This message was authored by: stereohaven

Re: Disney + picture keeps freezing

Posted by a Superuser, not a Sky employee. Find out more

@Kim-W wrote:

We have been trying to watch various TV series on Disney + but we are getting very frustrated when the picture freezes and then just jolts along taking 5 minutes to watch about 15 seconds of TV. We cannot fast forward and end up going back to the app to start again, but it will still freeze after a while


There a number of reports of issues with Disney+ unfortunately, check out this thread.

——————————————————————————————————————————————————
sky Q 2 TB | sky Mobile | EE Full Works FTTC | LG B6 OLED | SONOS Beam 2

If you found my post helpful, please give it a like.
If my post helps solve your issue, please use Mark as Answer to assist others.

Please Note: I am not a sky employee, just a customer the same as you.
Reply