0

Discussion topic: Disney+ not loading. Freezing on Apple logo.

Reply
This message was authored by klinsmas This message was authored by: klinsmas

Disney+ not loading. Freezing on Apple logo.

Hello, my Disney+ app has worked fine until a couple of days ago. Now it freezes on the Apple logo. It wields fine on my tablet, so I think that is the Sky Q box. I've refreshed the Apps and rebooted at least twice, and updated the software. I don't know what to do next, although I haven't phoned Sky yet. 

Reply

All Replies

This message was authored by SlenderRobert This message was authored by: SlenderRobert

Re: Disney+ not loading. Freezing on Apple logo.


@klinsmas wrote:

Hello, my Disney+ app has worked fine until a couple of days ago. Now it freezes on the Apple logo. It wields fine on my tablet, so I think that is the Sky Q box. I've refreshed the Apps and rebooted at least twice, and updated the software. I don't know what to do next, although I haven't phoned Sky yet. 


Disney+ has nothing to do with Apple. Is it the Disney logo that it freezes on?

klinsmas
Topic Author
This message was authored by klinsmas This message was authored by: klinsmas

Re: Disney+ not loading. Freezing on Apple logo.

Sorry, my mistake. My post is about Apple TV+! Trying to watch the Grand Prix while writing my post. 

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion