Disney+ freezing and buffering

[GMoss221]

Disney+ has started to buffer all of the time and freeze. This has only happened since Sky have updated the app.

It's happened again this morning,  definitely sky's Disney+ app as I have Disney app on Samsung TV and this has no problems 

Can you help

Cheers

George

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Francis5]

Having issues with Disney+ movies freezing, can you help plse?