Disney+ app stopped working

[orangebanana]

When Disney+ with ads became included with Sky Q I created a Disney+ account.

I've been successfully watching Disney+ for several weeks until now when it's just stopped working.

Just recently I can't seem to access the Disney+ app using the Sky Q box - it says something like 'Get Disney+' and 'Log-in' even though I should be already logged in.

When I try to 'Log-in' it displays a QR code - I never used a QR code when I initially set up Disney+ as I don't own a smart phone.

I can access Disney+ normally through a PC web browser.

The first time I've used Disney+ is when it became included with Sky Q - I didn't have a previous Disney+ account.

I've tried switching off the Sky Hub/Sky Q boxes without success regarding the Disney+ app.

Thanks

[orangebanana · Accepted solution]

Sorted it myself.

I think the Disney+ app logged itself out for some reason after weeks of use.

I had to go to www.disneyplus.com/begin on a PC computer and enter the code that appears in the TV Disney+ app.