Discussion topic: Discovery +
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Message posted on 07 Apr 2025 04:05 PM
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Discovery +
I had discovery + for a number of yrs but after trouble with not been able to watch football on the app I contacted discovery who cancelled discovery for me but a month ago i had a another problem which was sorted but the sky advisor asked if I had anything else I said about discovery + and he went through with things with me to try and reactivate it but nothing happened do he said I sent a email to Sky back office team for them to reactivate discovery + for you and he got in touch two days later to say he heard nothing and since then no one been in touch with me.
I send a email to Sky customer service about a month ago but so far no one got back to me.
I tried resetting password and and the QR code as well as the code number on screen but nothing.
Any help be appreciated.
Thanks.
Barry.
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All Replies
Message posted on 08 Apr 2025 10:18 AM
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Re: Discovery +
Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
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