Discovery

[JS44]

I paid for TNT  so I can watch cycling. I've been trying to get on Discovery+ app ever since. 
I have D+ on my list of apps however when I try to activate D+ it will not accept my email and sky password. 
i do not seem to have an acc no. Trying to talk to customer services is useless. 

[oldfella]

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@JS44 wrote:

I paid for TNT  so I can watch cycling. I've been trying to get on Discovery+ app ever since. 
I have D+ on my list of apps however when I try to activate D+ it will not accept my email and sky password. 
i do not seem to have an acc no. Trying to talk to customer services is useless. 

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Hi @JS44 

Have you first subscribed and then activated Discovery plus exactly in accordance with the instructions in the the following link?

https://www.sky.com/help/articles/discovery-plus