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Discussion topic: Discovery plus sky Q

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This message was authored by: Timskybad

Discovery plus sky Q

Every time I go to use discovery plus app it fails to work . Black screen when play anything.  No wonder it is free

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This message was authored by: lettice

Re: Discovery plus sky Q

Posted by a Superuser, not a Sky employee. Find out more

Do your other apps work ok?

 

Try repowering your Sky Q box along with a reboot of your broadband router.

Also, refesh your apps;

 

  1. Press Home on your Sky Q remote, then highlight Settings
  2. Press 0,0,1 and Select to access the Installer menu
  3. Select Apps then highlight Refresh all Apps on this box. You'll see a message that says, 'Your apps are being refreshed'.
  4. Press Dismiss to return to normal viewing.

The refresh can take 24 hours to complete.

 

 

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Protect smart tech kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
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