0

Discussion topic: Discovery plus app

Reply
This message was authored by Madbikerjay This message was authored by: Madbikerjay

Discovery plus app

image.jpg

My discovery plus app is 24hrs behind its saying today is Friday the 4th 

Reply

All Replies

This message was authored by Laing1 This message was authored by: Laing1

Re: Discovery plus app

Posted by a Superuser, not a Sky employee. Find out more

@Madbikerjay wrote:

image.jpg

My discovery plus app is 24hrs behind its saying today is Friday the 4th 


@Madbikerjay Have you tried rebooting your Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

if that doesnt help you may need to contact Discovery+ seeing as it is there app


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
Madbikerjay
Topic Author
This message was authored by Madbikerjay This message was authored by: Madbikerjay

Re: Discovery plus app

I've tried that and spoken to discovery plus and they say because it though your sky box and not a stand alone app you will need to talk to sky

This message was authored by Laing1 This message was authored by: Laing1

Re: Discovery plus app

Posted by a Superuser, not a Sky employee. Find out more

@Madbikerjay wrote:

I've tried that and spoken to discovery plus and they say because it though your sky box and not a stand aloI think ne app you will need to talk to sky


@Madbikerjay I think its going to be one of these Sky will say its Discoverys problem and Discovery will say it's Sky. I know Discovery are responsible for updating the app so my initial thoughts are it is there product and they are responsible for its content and what it displays 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
This message was authored by ozsat This message was authored by: ozsat

Re: Discovery plus app

Posted by a Superuser, not a Sky employee. Find out more

Just tried it here and my SkyQ is also set to yesterday in the schedule.   Fine on other devices.

 

 


@Madbikerjay wrote:

image.jpg

My discovery plus app is 24hrs behind its saying today is Friday the 4th 


 

================================================
SkyQ Silver bundle (V2 2TB with UHD/HDR + two minis) in Sky region #71 (Oxford) using VirginMedia Gig1 Fibre (1.2Gbps/100Mbps).

Madbikerjay
Topic Author
This message was authored by Madbikerjay This message was authored by: Madbikerjay

Re: Discovery plus app

Oh ok least it's not just me

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion