28 Nov 2023 05:23 PM
When I try to confirm my discovery+ subscription I get the option to confirm at £0 per month. When I choose this I get the following message 'we'll be back soon. Something went wrong, but we are working on this. Please try again later. MYSKY_2306.
anyone have any idea why this is happening.
29 Nov 2023 08:54 AM
Posted by a Sky employeeHi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
02 Dec 2023 03:04 PM
Posted by a Sky employeeThanks for chatting to us @PMC7630 . Unfortunately, there was no further response on the chat in 48 hours, we are still waiting to help you. If you need our support let us know and we can re-escalate to our chat team. Your chat has been closed now. Thanks
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