21 Feb 2024 09:36 PM
My sky is continually disconnecting and I have no internet for a few minutes. The TV goes black and it also knocks out my google nest - this is extremely annoying .it comes back on again quite quickly but sometimes in a matter of minutes it happens again. Very frustrating it is becoming unwatchable . It seems to happens more often when watching programmes I have recorded.
22 Feb 2024 09:55 AM
Posted by a Sky employeeHi there, @Chr5. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
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