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This discussion topic has been answered Discussion topic: Deleted recordings

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This message was authored by: Lin30

Deleted recordings

When I have deleted a recording, where does it go and how can I finally delete it when I don't want to reinstate it?


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This message was authored by: oldfella Answer

Re: Deleted recordings

Posted by a Superuser, not a Sky employee. Find out more

@Lin30 wrote:

When I have deleted a recording, where does it go and how can I finally delete it when I don't want to reinstate it?


Hi @Lin30 

You can see all your deleted recordings in Recordings - Manage - Deleted.

Sky Q housekeeping will delete from if the box needs more Space.  They can also be individually deleted from here if you desire.

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This message was authored by: oldfella Answer

Re: Deleted recordings

Posted by a Superuser, not a Sky employee. Find out more

@Lin30 wrote:

When I have deleted a recording, where does it go and how can I finally delete it when I don't want to reinstate it?


Hi @Lin30 

You can see all your deleted recordings in Recordings - Manage - Deleted.

Sky Q housekeeping will delete from if the box needs more Space.  They can also be individually deleted from here if you desire.

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This message was authored by: Lin30

Re: Deleted recordings

My problem is that a while ago after deleting a load of recordings the space where they are then stored filled up.  I phoned sky and they took me through the steps to clear this space.  I just can't remember the steps they took me through!

This message was authored by: oldfella

Re: Deleted recordings

Posted by a Superuser, not a Sky employee. Find out more

@Lin30 wrote:

My problem is that a while ago after deleting a load of recordings the space where they are then stored filled up.  I phoned sky and they took me through the steps to clear this space.  I just can't remember the steps they took me through!


As in my earlier mail @Lin30 .

Recordings - Manage - Deleted.

You can only clear them one by one.

 

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