This discussion topic has been answered Discussion topic: Delay SkyQ Return
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 31 Aug 2025 07:38 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
We've got intermittent issues with the wifi connection from our SkyQ box. We've been sent a new box coming tomorrow but our wifi has been perfect over the weekend. I dont want to swap the box out while its working. Is there a way to delay the return of the box? DPD want a straight swap.
Best Answers
Message posted on 31 Aug 2025 07:43 PM - last edited: 31 Aug 2025 07:45 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Hi @Rachael100 Delay - no, cancel - yes by refusing to swap. Note, if you decide to exchange, then don't forget to remove and keep your viewing card and also swap the power lead.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 31 Aug 2025 07:42 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Delay SkyQ Return
@Rachael100 wrote:
Is there a way to delay the return of the box? DPD want a straight swap.
The only way would be to refuse the exchange.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 31 Aug 2025 07:43 PM - last edited: 31 Aug 2025 07:45 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Hi @Rachael100 Delay - no, cancel - yes by refusing to swap. Note, if you decide to exchange, then don't forget to remove and keep your viewing card and also swap the power lead.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page