Discussion topic: Damage to satellite dish
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Message posted on 12 Jun 2025 07:34 PM
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Damage to satellite dish
My satellite dish has blown off and is on the main road. It's still attached to the roof so I can't take it inside and I've tried calling Sky to no avail - what do I do? Thanks- concerned someone could trip on it
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Message posted on 12 Jun 2025 07:37 PM
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Re: Damage to satellite dish
You need to persevere in calling Sky who will sort even though the dish ownership transfers to the home owner once fitted.
It may be quicker to seek help from a local independent satellite company but that'll be at your own expense.
NOTE: I only provide help on the forum boards and NOT via Direct Messaging so DMs are switched off
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 12 Jun 2025 07:54 PM
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Re: Damage to satellite dish
Try unscrewing the lead from the satellite dish and then you can take it inside and call sky, and do you have sky protect insurance
Message posted on 12 Jun 2025 07:55 PM
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Re: Damage to satellite dish
@Claire298 if the dish is on the road, it will be causing a hazard for road users. If the cable is preventing you moving it somewhere safe, I'd suggest cutting the cables with a knife or scissors if you don't have a pair of wire cutters so that you can move it elsewhere.
Message posted on 12 Jun 2025 08:56 PM
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Re: Damage to satellite dish
Do you have Sky Q or Sky+HD?
Sky Community Forum SuperUser
Former Sky+HD Beta Tester
Sky Signature, Sky Sports, Sky HD, Sky Mobile
Member Of The Community Since 2011
Staying on Sky+HD until Sky force me off
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