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This message was authored by: NickNewark

DTF St. Louis UHD

Posted by a Superuser, not a Sky employee. Find out more

Trying to download the above in UHD as it aired on Atlantic at 2am, but it's saying failed, item unavailable, Is it still available in UHD ? As it's still being aired on Atlantic?  It does give me the option to watch on HBO ? (HD for me as it's the ads version) 


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This message was authored by: nigea99 Answer

Re: DTF St. Louis UHD

Posted by a Superuser, not a Sky employee. Find out more

@DaveDrizen wrote:

@NickNewark wrote:

Trying to download the above in UHD as it aired on Atlantic at 2am, but it's saying failed, item unavailable, Is it still available in UHD ? As it's still being aired on Atlantic?  It does give me the option to watch on HBO ? (HD for me as it's the ads version) 


It now only available in UHD on the HBO max app  you need the HBO premium subscription to watch in UHD on this app. Unfortunately Your  Sky UHD add on is not valid in this app.


I have just searched for and successfully started a download of S1 ep 1 in UHD/HDR on my SKY Q box - edit oops realised ep5 was this morning which is downloading & playing OK also

 

@NickNewark I guess it may have taken a bit of time for it to be uploaded to the servers

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This message was authored by: Angel_Aka

Re: DTF St. Louis UHD


@NickNewark wrote:

Trying to download the above in UHD as it aired on Atlantic at 2am, but it's saying failed, item unavailable, Is it still available in UHD ? As it's still being aired on Atlantic?  It does give me the option to watch on HBO ? (HD for me as it's the ads version) 


It's available in UHD/Atmos on the NOWTV app right now so I presume it should be available on Sky, or maybe they're just late in uploading it to Sky's servers? 

This message was authored by: DaveDrizen

Re: DTF St. Louis UHD


@Angel_Aka wrote:

@NickNewark wrote:

Trying to download the above in UHD as it aired on Atlantic at 2am, but it's saying failed, item unavailable, Is it still available in UHD ? As it's still being aired on Atlantic?  It does give me the option to watch on HBO ? (HD for me as it's the ads version) 


It's available in UHD/Atmos on the NOWTV app right now so I presume it should be available on Sky, or maybe they're just late in uploading it to Sky's servers? 


A lot of content that was available in uhd when Sky had exclusive rights to HBO material is no longer a avalable on Sky channels on Sky box's, now that Sky have lost the rights to show uhd version even though it may still available in HD. It only available in UHD on the HBO max app if you have relevant HBO max upgrade. Is still might showin in HD. It be showing as being  inUHD on now tv as HBO max is actually part of the now tv app and not a separate one like on Sky. As such if a now tv subscriber has the now tv ultra boost ad on which not only gives them HD and multi device but also give them UHD if avavalble on now tv. As HBO max programming is part of that app  this allows the user  to watch UHD content  if they have this boost ad on in the HBO max secrion of that app with extra cost.

This message was authored by: DaveDrizen

Re: DTF St. Louis UHD


@NickNewark wrote:

Trying to download the above in UHD as it aired on Atlantic at 2am, but it's saying failed, item unavailable, Is it still available in UHD ? As it's still being aired on Atlantic?  It does give me the option to watch on HBO ? (HD for me as it's the ads version) 


It now only available in UHD on the HBO max app  you need the HBO premium subscription to watch in UHD on this app. Unfortunately Your  Sky UHD add on is not valid in this app.

This message was authored by: nigea99 Answer

Re: DTF St. Louis UHD

Posted by a Superuser, not a Sky employee. Find out more

@DaveDrizen wrote:

@NickNewark wrote:

Trying to download the above in UHD as it aired on Atlantic at 2am, but it's saying failed, item unavailable, Is it still available in UHD ? As it's still being aired on Atlantic?  It does give me the option to watch on HBO ? (HD for me as it's the ads version) 


It now only available in UHD on the HBO max app  you need the HBO premium subscription to watch in UHD on this app. Unfortunately Your  Sky UHD add on is not valid in this app.


I have just searched for and successfully started a download of S1 ep 1 in UHD/HDR on my SKY Q box - edit oops realised ep5 was this morning which is downloading & playing OK also

 

@NickNewark I guess it may have taken a bit of time for it to be uploaded to the servers

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This message was authored by: NickNewark

Re: DTF St. Louis UHD

Posted by a Superuser, not a Sky employee. Find out more

Thanks, just tried it again and we're good to go. 

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