Discussion topic: DPD collection

This message was authored by: lf69 · ‎28 Jul 2023

Hi,

I've got a collection and swop over today of my sky Q box. My question is do I need to package the old box up or will DPD have the packaging

thanks

This message was authored by: Daniel0210 · ‎28 Jul 2023

@lf69

DPD will put the faulty box in the box they bring the replacement in. Don't forget to remove your viewing card!

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This message was authored by: TimmyBGood · ‎28 Jul 2023

@lf69

Also, have a glance at the back of the new box as they hand it over: if it has a round multipin connection port marked in orange then there needs to be an external transformer handed over too, and not just a simple power lead.

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Discussion topic: DPD collection

DPD collection

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