@SAW121J wrote:
I have signal on my main box but my other mini boxes all say no signal?
Hi @SAW121J
First try rebooting the main Q box and then when this is completely back up and running reboot the minis.
To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)
note: some features may take up to 5 minutes to return.
Reboot the minis as above. Start with the one nearest to the main Q box.
If the mini still do not connect try a Network Reset on the minis. Again start with one nearest to the main Q.
Network Reset found in mini Home - Settings - Setup - Network.
Highlight Status and then select Reset on the right hand side. Follow instructions to WPS with main Q box.
You will be asked to press the WPS button on the main Q box (not the mini).
You can use the WPS on another mini if already connected and it is nearer than the main Q box.
If you are on Sky Broadband and the Router is nearer to the mini than the main box or another connected mini, then you can try pressing WPS on the router instead of the main Q box.
