Discussion topic: Continue watching not working
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Message posted on 23 Apr 2026 09:07 PM
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Continue watching not working
Put the tv on tonight went to home page on my sky q box and found about 10 Disney + Andor under the continue watching banner, I had watched this full series last month when Disney was added to package. Done a full reset , been to Disney plus & ticked the minus symbol and even get the message that's it's been removed. When I go back it's right back there. I have contacted sky to no avail. Any one else having these issues?
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All Replies
Message posted on 24 Apr 2026 09:10 AM
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Re: Continue watching not working
Hi @Bondstarpaul007, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
Message posted on 25 Apr 2026 10:15 AM
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Re: Continue watching not working
Whe I go to Disney+ the show that has the episodes on my Sky q is not even on Disney's continue watching, tried all the usual stuff like watching the shows to the end but they won't move. Even tried to remove them via the mini box in my daughters room but to no avail. Never had a problem like this before
Message posted on 29 Apr 2026 09:57 AM
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Re: Continue watching not working
I'm consistently having the same problem with Disney plus. Watched a few series and remain in continue watching on sky q. Cannot get them off
Message posted on 29 Apr 2026 10:28 AM
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Re: Continue watching not working
Hi @Gazman60 I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
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