Discussion topic: Constant mini box issues with connectivity
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Message posted on 27 Aug 2023 03:24 PM
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Constant mini box issues with connectivity
Nearly everday
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Message posted on 28 Aug 2023 08:34 AM
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Re: Constant mini box issues with connectivity
Hi there, Km. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Message posted on 30 Aug 2023 08:48 AM
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Re: Constant mini box issues with connectivity
Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can we re-escalate this for you. Thanks.
Message posted on 30 Aug 2023 08:50 AM
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Re: Constant mini box issues with connectivity
@Km wrote:
Nearly everday
Hi @Km Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on, do the same with the Mini box?
I used to have superpowers… But a therapist took them away.
Message posted on 30 Aug 2023 09:12 AM
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Re: Constant mini box issues with connectivity
Seems to be ok after sw updates for now
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