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Discussion topic: Constant mini box issues with connectivity

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This message was authored by: Km

Constant mini box issues with connectivity

Nearly everday

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This message was authored by: Addie15

Re: Constant mini box issues with connectivity

Hi there, Km. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

This message was authored by: Addie15

Re: Constant mini box issues with connectivity

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can we re-escalate this for you. Thanks.


 

This message was authored by: Quoman7

Re: Constant mini box issues with connectivity

Posted by a Superuser, not a Sky employee. Find out more

@Km wrote:

Nearly everday


Hi @Km Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on, do the same with the Mini box?

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This message was authored by: Km

Re: Constant mini box issues with connectivity

Seems to be ok after sw updates for now 

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