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Discussion topic: Connectivity issues when Smart TV is being used

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This message was authored by AJAGS This message was authored by: AJAGS

Connectivity issues when Smart TV is being used

I have a Sky Q box and two mini boxes, which have been working fine with no noticeable issues. Since installing a fourth TV, I'm now getting connectivity issues on the two mini boxes mainly, even though the new TV has no connection to Sky, just connected to the router over WiFi. Typically, the mini boxes are slow to change channels, load apps and playing, rewinding, forwarding recordings does work smoothly. Had an online chat with  Sky Expert and followed their advice, i.e ensuring all boxes had the same standby mode setting and then switching everything off and switching on one by one, but still the problems persist. Family are complaining...HELP!