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Discussion topic: Connecting via Ethernet

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This message was authored by: Joshabi

Connecting via Ethernet

I was wondering whether it's possible to connect my sky q box via Ethernet but still have my mini box connected via WiFi or if they both have to be connected via the same method.

Many thanks 

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This message was authored by: oldfella

Re: Connecting via Ethernet

Posted by a Superuser, not a Sky employee. Find out more

@Joshabi wrote:

I was wondering whether it's possible to connect my sky q box via Ethernet but still have my mini box connected via WiFi or if they both have to be connected via the same method.

Many thanks 


Yes @Joshabi 

You can have the main Q box on Ethernet cable and the Mini on WiFi.

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This message was authored by: Joshabi

Re: Connecting via Ethernet

Lovely, many thanks

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This message was authored by: Joshabi

Re: Connecting via Ethernet

Any ideas how to turn wifi off on sky q box. I connected Ethernet from router to q box but keeps defaulting to wifi. Thanks

This message was authored by: oldfella

Re: Connecting via Ethernet

Posted by a Superuser, not a Sky employee. Find out more

@Joshabi wrote:

Any ideas how to turn wifi off on sky q box. I connected Ethernet from router to q box but keeps defaulting to wifi. Thanks


Hi @Joshabi 

When all boxes are connected by Ethernet you can then switch off all Q box WiFi.

Start with main Q box and first carry out a Network reset with the Ethernet connected.
Network Reset found in Q box Home - Settings - Setup - Network.
Highlight Status and then select Reset on the right hand side. Select connect wired to non Sky Router (or Sky router if on Sky Broadband). Do not carry out any WPS and just wait for the box to connect. It may take a couple of minutes. If it does not connect there is an issue with the Ethernet connection.
As soon as it connects go into the Q box hidden menu and turn off WiFi.

To enter hidden menu press Home and navigate down to Settings but do not select Settings.
With Settings highlighted press 0 0 1 Select.
Go to Network to turn off both bands of WiFi. Confirm before exit.

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This message was authored by: Joshabi

Re: Connecting via Ethernet

Thanks, much appreciated 

This message was authored by: PETE129

Re: Connecting via Ethernet

Can you run main box off lan and still run mini off wifi?

This message was authored by: nigea99

Re: Connecting via Ethernet

Posted by a Superuser, not a Sky employee. Find out more

@PETE129 wrote:

Can you run main box off lan and still run mini off wifi?


Please may I refer you to @oldfella 's initial post (#2) 

This message was authored by: MightyQuinn

Re: Connecting via Ethernet

Posted by a Superuser, not a Sky employee. Find out more

@PETE129 wrote:

Can you run main box off lan and still run mini off wifi?


Hi @PETE129   In theory yes, but as the box itself decides the best route, it may keep trying to use the WiFi connection. However if your ISP is not Sky, you could try turning off just the 2.4 GHz band. You cannot turn off the 5 GHz band because that is being used by the Mini box.

This message was authored by: mE182

Re: Connecting via Ethernet

I have connected my main sky Q box to my router via ethernet cable but I have 2 mini boxes which are connected to the main box via WiFi. 

 

How do I switch WiFi off the boxes or off the main box?

 

How do I know if my main box is using ethernet or WiFi?

This message was authored by: TimmyBGood

Re: Connecting via Ethernet

Posted by a Superuser, not a Sky employee. Find out more

@mE182 wrote:

 

How do I switch WiFi off the boxes or off the main box?

 


If you do either of those things, the Minis will stop working.

 

1) Press the ‘Home’ button on your remote control.
2) Scroll down to highlight ‘Settings’ but DO NOT press select.
3) Press ‘001’.
4) Press ‘Select’

Then: Network -

- 2.4Ghz wireless - Off

- 5Ghz wireless - Off

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: mE182

Re: Connecting via Ethernet

I should do that on the main box only and leave the 2 minus boxes connected to the main box via WiFi alone?

 

Mini boxes still work if I close down the WiFi on the main box?

This message was authored by: Chodley

Re: Connecting via Ethernet

Posted by a Superuser, not a Sky employee. Find out more

Are you on sky BB?

This message was authored by: mE182

Re: Connecting via Ethernet

No I'm with talk talk BB

This message was authored by: nigea99

Re: Connecting via Ethernet

Posted by a Superuser, not a Sky employee. Find out more

@mE182 wrote:

No I'm with talk talk BB


hi @mE182 

 

In which case you must not switch off the wifi on the man box as it is the main box that provides the (private) wifi network that the minis use to connect it & each other

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