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Discussion topic: Connecting mini boxes to 3 party broadband

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This message was authored by Mike221 This message was authored by: Mike221

Connecting mini boxes to 3 party broadband

I have bt broadband connected by Ethernet to my sky q main.I want to connect two mini boxes by Ethernet but have read you cannot plug them directly into 3rd party routers and that they must plug into sky q main. The sky q main only has one Ethernet port which as previously stated is connected to the  bt router so how can I achieve this. Thanks 

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This message was authored by nigea99 This message was authored by: nigea99

Re: Connecting mini boxes to 3 party broadband

Posted by a Superuser, not a Sky employee. Find out more

@Mike221 wrote:

I have bt broadband connected by Ethernet to my sky q main.I want to connect two mini boxes by Ethernet but have read you cannot plug them directly into 3rd party routers and that they must plug into sky q main. The sky q main only has one Ethernet port which as previously stated is connected to the  bt router so how can I achieve this. Thanks 


hi @Mike221 

 

You can achieve this via an unmanaged switch (or switches)

 

Basically  the minis & main box all need to be on the same ethernet network  

 

BTW you could plug them all into the router if you have enough free ports but usually  a 4way  (or larger) switch is easier  & gives you enough ports

 

 

Mike221
Topic Author
This message was authored by Mike221 This message was authored by: Mike221

Re: Connecting mini boxes to 3 party broadband

Thanks for that info , will try that method.

Mike221
Topic Author
This message was authored by Mike221 This message was authored by: Mike221

Re: Connecting mini boxes to 3 party broadband

Thanks for that info, will try that method

This message was authored by oldfella This message was authored by: oldfella

Re: Connecting mini boxes to 3 party broadband

Posted by a Superuser, not a Sky employee. Find out more

Hi @Mike221 

When all boxes are connected by Ethernet to your router you can then switch off all Q box WiFi.
Certainly best to do this on 3rd party broadband
Start with main Q box and first carry out a Network reset with the Ethernet connected.
Network Reset found in Q box Home - Settings - Setup - Network.
Highlight Status and then select Reset on the right hand side. Select connect wired to non Sky Router (or Sky router if on Sky Broadband). Do not carry out any WPS and just wait for the box to connect. It may take a couple of minutes. If it does not connect there is an issue with the Ethernet connection.
As soon as it connects go into the Q box hidden menu and turn off WiFi.

To enter hidden menu press Home and navigate down to Settings but do not select Settings.
With Settings highlighted press 0 0 1 Select.
Go to Network to turn off both bands of WiFi. Confirm before exit.

Repeat the network reset on any minis in the Mini Home menu with the Ethernet connected. Again do not do any WPS and just wait for it to connect.
Once it is connected go into the mini hidden menu (same procedure as above) and turn off both bands of WiFi. Confirm before exit.

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