09 Jun 2024 10:42 AM
I have bt broadband connected by Ethernet to my sky q main.I want to connect two mini boxes by Ethernet but have read you cannot plug them directly into 3rd party routers and that they must plug into sky q main. The sky q main only has one Ethernet port which as previously stated is connected to the bt router so how can I achieve this. Thanks
09 Jun 2024 10:56 AM - last edited: 09 Jun 2024 10:59 AM
Posted by a Superuser, not a Sky employee. Find out more
@Mike221 wrote:
I have bt broadband connected by Ethernet to my sky q main.I want to connect two mini boxes by Ethernet but have read you cannot plug them directly into 3rd party routers and that they must plug into sky q main. The sky q main only has one Ethernet port which as previously stated is connected to the bt router so how can I achieve this. Thanks
hi @Mike221
You can achieve this via an unmanaged switch (or switches)
Basically the minis & main box all need to be on the same ethernet network
BTW you could plug them all into the router if you have enough free ports but usually a 4way (or larger) switch is easier & gives you enough ports
11 Jun 2024 03:26 PM
Thanks for that info , will try that method.
11 Jun 2024 03:28 PM
Thanks for that info, will try that method
11 Jun 2024 05:38 PM - last edited: 11 Jun 2024 05:39 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @Mike221
When all boxes are connected by Ethernet to your router you can then switch off all Q box WiFi.
Certainly best to do this on 3rd party broadband
Start with main Q box and first carry out a Network reset with the Ethernet connected.
Network Reset found in Q box Home - Settings - Setup - Network.
Highlight Status and then select Reset on the right hand side. Select connect wired to non Sky Router (or Sky router if on Sky Broadband). Do not carry out any WPS and just wait for the box to connect. It may take a couple of minutes. If it does not connect there is an issue with the Ethernet connection.
As soon as it connects go into the Q box hidden menu and turn off WiFi.
To enter hidden menu press Home and navigate down to Settings but do not select Settings.
With Settings highlighted press 0 0 1 Select.
Go to Network to turn off both bands of WiFi. Confirm before exit.
Repeat the network reset on any minis in the Mini Home menu with the Ethernet connected. Again do not do any WPS and just wait for it to connect.
Once it is connected go into the mini hidden menu (same procedure as above) and turn off both bands of WiFi. Confirm before exit.
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