Clive

[Hardrock]

Just took out sky broadband every thing connected. Just my sky q minni box won't connect trident every thing have full tiks on q box have given permission to connect. But still won't connect

[Laing1]

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@Hardrock wrote:
Just took out sky broadband every thing connected. Just my sky q minni box won't connect trident every thing have full tiks on q box have given permission to connect. But still won't connect

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@Hardrock what colour of router did Sky send you for your broadband ?

[Hardrock]

Black. Do I need to call sky for hub permission?

[Chodley]

How have you "given permission to connect"?

[Hardrock]

Sky Q box  settings

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@Hardrock wrote:
Just took out sky broadband every thing connected. Just my sky q minni box won't connect trident every thing have full tiks on q box have given permission to connect. But still won't connect

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[Laing1]

@Hardrock Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

then

rebooting your mini box 

[Chodley]

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@Hardrock wrote:

Sky Q box  settings

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@Hardrock wrote:
Just took out sky broadband every thing connected. Just my sky q minni box won't connect trident every thing have full tiks on q box have given permission to connect. But still won't connect

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do you just mean told it the password?