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Discussion topic: Chewed through sky tv cable

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This message was authored by: Green+Street

Chewed through sky tv cable

My cat has chewed through my sky tv cable and the wires are dangerously exposed. Please can you send and engineer round to change the cable. I can't change the cable myself as I can't see where the cable goes or where it ends up. Thanks v much. 

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This message was authored by: oldfella

Re: Chewed through sky tv cable

Posted by a Superuser, not a Sky employee. Find out more

@Green+Street wrote:

My cat has chewed through my sky tv cable and the wires are dangerously exposed. Please can you send and engineer round to change the cable. I can't change the cable myself as I can't see where the cable goes or where it ends up. Thanks v much. 


Hi @Green+Street 

Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home

 

Sky are likely to charge Approx £65 

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This message was authored by: Green+Street

Re: Chewed through sky tv cable

Thank you so much. 

This message was authored by: GD1

Re: Chewed through sky tv cable

Posted by a Superuser, not a Sky employee. Find out more

@Green+Street  Nothing dangerous about satellite cable as the maximum voltage is around 18V, you could buy some repair kit such as here and would be quicker than waitng for an engineer to fix.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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