Discussion topic: Chewed through sky tv cable
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Message posted on 09 Jul 2023 03:17 PM
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Chewed through sky tv cable
My cat has chewed through my sky tv cable and the wires are dangerously exposed. Please can you send and engineer round to change the cable. I can't change the cable myself as I can't see where the cable goes or where it ends up. Thanks v much.
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Message posted on 09 Jul 2023 03:25 PM
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Re: Chewed through sky tv cable
@Green+Street wrote:
My cat has chewed through my sky tv cable and the wires are dangerously exposed. Please can you send and engineer round to change the cable. I can't change the cable myself as I can't see where the cable goes or where it ends up. Thanks v much.
Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home
Sky are likely to charge Approx £65
Message posted on 09 Jul 2023 03:27 PM
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Re: Chewed through sky tv cable
Thank you so much.
Message posted on 09 Jul 2023 03:29 PM - last edited: 09 Jul 2023 03:38 PM
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Re: Chewed through sky tv cable
@Green+Street Nothing dangerous about satellite cable as the maximum voltage is around 18V, you could buy some repair kit such as here and would be quicker than waitng for an engineer to fix.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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