09 Jul 2023 03:17 PM
My cat has chewed through my sky tv cable and the wires are dangerously exposed. Please can you send and engineer round to change the cable. I can't change the cable myself as I can't see where the cable goes or where it ends up. Thanks v much.
09 Jul 2023 03:25 PM
Posted by a Superuser, not a Sky employee. Find out more
@Green+Street wrote:
My cat has chewed through my sky tv cable and the wires are dangerously exposed. Please can you send and engineer round to change the cable. I can't change the cable myself as I can't see where the cable goes or where it ends up. Thanks v much.
Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home
Sky are likely to charge Approx £65
09 Jul 2023 03:27 PM
Thank you so much.
09 Jul 2023 03:29 PM - last edited: 09 Jul 2023 03:38 PM
Posted by a Superuser, not a Sky employee. Find out more@Green+Street Nothing dangerous about satellite cable as the maximum voltage is around 18V, you could buy some repair kit such as here and would be quicker than waitng for an engineer to fix.
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