Check device power

[India23]

I get this message every single time I turn the sky box on. I'm told it's not the tv and that I need a new HDMI Cable, i brought a new one and still get this message. And it only comes from pressing the power button on my sky remote! Driving me mad!!!!

 

[India23]

 

[Mark39]

The message is from your TV, not your Sky Q box. Try turning the TV on first, then the Q box.

[India23]

I've done this. I've tried every combination possible and it still happens 

[MightyQuinn]

Hi @India23   How long is your HDMI lead?

[depul]

I have this issue too on a Samsung S90C. Is there a fix coming?

Turning off HDMI-CEC is not really an option due to my attached soundbar