04 Nov 2023 01:31 PM
Got the return box 6 weeks after cancellation but we'd got rid of the sky boxes as we thought sky had forgotten.
Can you spread the cost of the charges or do you have up pay in full?
04 Nov 2023 01:34 PM
Posted by a Superuser, not a Sky employee. Find out moreSky will want what you owe them in one payment.
04 Nov 2023 02:41 PM
Posted by a Superuser, not a Sky employee. Find out more@Matie050873 If you sold the Sky Q equipment you are also effectively passing on stolen goods as they always belong to Sky.
04 Nov 2023 03:19 PM
Hi not been sold we've had them for more than 6 weeks so thought they'd forgotten about them so they went to the tip. Then the return box turned up
04 Nov 2023 03:24 PM
Posted by a Superuser, not a Sky employee. Find out moreAll Sky Q equipment is loaned to you so Sky will charge you the full non return fees which I believe is payable in one go.
04 Nov 2023 03:27 PM
Posted by a Superuser, not a Sky employee. Find out more@Matie050873 You shouldn't hve gotten rid of them as it does state clearly within the T & C's the boxes need to be returned, in addition to the current non return fee, Sky may apply charges for the loss of the equipment.
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