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Discussion topic: Channel signal

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YasminKhan
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This message was authored by YasminKhan This message was authored by: YasminKhan

Channel signal

‎13 Sep 2023 06:12 PM

Hi 

can you help my bbc1 itv, channel 5 have stopped working it says 'this channel is affecting by a problem with your satellite signal 

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Daniel0210
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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Channel signal

‎13 Sep 2023 06:35 PM

Posted by a Superuser, not a Sky employee. Find out more

@YasminKhan 
If it displays no satellite signal take a look at the troubleshooting on the appropriate section of this link.
https://www.sky.com/help/articles/sky-tv-no-satellite-signal
You may then need to contact Sky and arrange for an engineer to check the alignment of your dish. Be aware that if you’re on a communal dish system you’ll have to contact your landlord or building management company rather than Sky.


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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