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Discussion topic: Channel 777

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This message was authored by: Andie3

Channel 777

My sky keeps switching to channel 777 on its own. It also turns the sound right up to a 100 and then down to zero 

I have taken the batteries out of the remote and it still does it .

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This message was authored by: PandJ2020

Re: Channel 777

Posted by a Superuser, not a Sky employee. Find out more

Creepy.  Have you tried power cycling the main box?

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: Andie3

Re: Channel 777

I have powered it completely off and back on twice. I have also turned of the TV at the mains but it's still doing it intermittently 

This message was authored by: Laing1

Re: Channel 777

Posted by a Superuser, not a Sky employee. Find out more

@Andie3 wrote:

I have powered it completely off and back on twice. I have also turned of the TV at the mains but it's still doing it intermittently 


@Andie3 You could try resetting the settings in the Q boxes hidden menu.
To enter the hidden menu press the home button and scroll down to settings but do not select settings.
With settings highlighted press 0 0 1 then select
Only Carry out the first Reset being Reset Settings as the others will wipe all recordings.
After the reset you will have to re-pair your remote assuming you are using a bluetooth remote by pressing 1 and 3 together on the remote


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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