Channel 5

[Biddle]

Ever since I've had my  new sky q box fitted I'm having problems with channel 5 it breaks down crackles and the picture you can't see it.Could you please advice how to stop this as some of my programs are on 5 Thank you 

[MightyQuinn]

Hi @Biddle   Do you have your own dish, or is it a communal dish?

[PandJ2020]

Do you have your own dish or communal?

[Biddle]

The dish is our own that was put up years ago by sky 

[nigea99]

hi @Biddle 

Please can I suggest you work your way through this link - some probably is not relevant but at the end it should take you to your account with a link  to be able to book an engineer.

https://www.sky.com/help/articles/sky-tv-no-satellite-signal