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Discussion topic: Channel 182

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This message was authored by: Weasel2

Channel 182

Can't view this channel. 182 which is Rewind TV. Keeps coming up with no signal. Tried reset through the settings still isn't working any help appreciated 

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This message was authored by: Daniel0210

Re: Channel 182

Posted by a Superuser, not a Sky employee. Find out more

@Weasel2 
”No signal” messages tend to be generated from your TV and normally means your TV’s not seeing the Sky box on the relevant HDMI input.

If you are seeing any kind of ”No satellite signal” related message, check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Otherwise it’s very likely either;
▫️a dish misalignment,
▫️a failing LNB (on the arm of the dish),
▫️water getting into the cabling,
▫️it is currently raining very heavily (in which case see if it returns to normal when it eases.)

So check the troubleshooting on this link
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer. If it doesn’t you’ll need to contact Sky to book an engineer appointment.

If you are connected to a communal dish you need to liaise directly with your building management company or landlord who will have their approved engineers to contact direct.

Additionally:

🔹 a misalignment is not necessarily something that will be visible to the naked eye and could only affect one or two channels (amongst the first to be affected may be GB News and CNN),

🔹 a Sky Q box requires a periodic 'Keep alive' signal that is delivered via the satellite so if that isn’t received the box will close down until the satellite signal is restored.


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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This message was authored by: Weasel2

Re: Channel 182

It's all this channel. It does it on everything else works fine. It's on sky Q and it worked fine before it just seem to stop working for the last week or so. I've tried all sorts

This message was authored by: Daniel0210

Re: Channel 182

Posted by a Superuser, not a Sky employee. Find out more

@Weasel2 

I've just flicked over to 182 here and it appears fine. It will be your set up. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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