Channel 117 poor quality picture

[Hilts6]

I have a problem with the quality of the picture on Channel 117 - London TV here in the London area. It is worse when showing the news on the channel but seems to improve slightly when Legend is broadcast. 117 appears to be an SD channel. The picture pixellates and often disappears completely. Sound comes and goes.

All other channels are fine and the quality and strength of the satellite signal are reported as good.

Is this likely to be a problem with the broadcast quality of London TV?

[xenon81 · Accepted solution]

London TV is broadcast with a low bitrate so it will never look very good. However, if you're getting break up and complete picture loss, that sounds like a problem with the signal on the transponder that carries London TV. It is mostly home to international/religious services so you might not notice unless you watch such channels, God Channel (580) is one of them, check if that is affected next time you have signal problems with London TV.

[nigea99]

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@Hilts6 wrote:

I have a problem with the quality of the picture on Channel 117 - London TV here in the London area. It is worse when showing the news on the channel but seems to improve slightly when Legend is broadcast. 117 appears to be an SD channel. The picture pixellates and often disappears completely. Sound comes and goes.

All other channels are fine and the quality and strength of the satellite signal are reported as good.

Is this likely to be a problem with the broadcast quality of London TV?

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hi @Hilts6 

I don't have it normally but just tuned manually

Yes the channel would seem to be having problems

I have looked at a few channels on the same transponder & they are all OK which would indicate it is a problem at source

Best to email Viewer Relations : viewerR@Sky.uk

[Hilts6]

I haven't watched any of the religious channels but will check to see if they have similar issues.

London TV is not one the regular channels I watch but it is good to know it's unlikley to be an issue at my end.

Thank you for the response.

[Hilts6]

Thank you for the reply.  It's good to know it's not likely to be an issue with my set up.

[Maniatore2006]

No, the Channel is getting Worse and Worse, since the Name Change.
The Time Share with the FreeTV Stations "True Crime" make things even more worse.

Few days ago it was so bad, i also thought i have some Problems with my Satellite equipment..

[atgio]

Noticed the same the other day when trying to watch Judge Judy. Very poor quality channel

[Nat200273]

I find it worse with the adverts as well

[ozsat]

I don't think this was ever fixed - or if it was it has been going on for the past month again.

Other channels on the same transponder are all 100% fine.

It is only London TV with the issue.

London TV on Freely TV is fine.

[Hilts6]

I rarely ever watched London TV before reporting this here but have stopped completely. Sounds like it is still a problem with no owner.

[ozsat]

Can youn still the the issue if you check?

After from a very few programmes and news - there isn't actually anything to watch that is not from elsewhere.

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@Hilts6 wrote:

I rarely ever watched London TV before reporting this here but have stopped completely. Sounds like it is still a problem with no owner.

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[Hilts6]

Just checked. Currently showing a True Crime Extra channel and the picture is still poor - occasional pixellation.

I know most of the channels I currently watch are in HD and it will be a subjective view but Channel 117 looks like a poor version of an SD channel. 

[MightyQuinn]

Hi @Hilts6   What did viewer relations say?

[Hilts6]

I haven't contacted them. Actually I'm not sure how to contact them.

[Me134]

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@Hilts6 wrote:

I haven't contacted them. Actually I'm not sure how to contact them.

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Email to viewerR@sky.uk