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Discussion topic: Changing mind about an add on

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This message was authored by: Kinski

Changing mind about an add on

Hi. I made an add on to my sky package but have changed my mind. Is there anyway of cancelling it before my next bill date.
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This message was authored by: cuke

Re: Changing mind about an add on

There might be a cooling off period but you'd be better off contacting them by phone asap..

This message was authored by: MightyQuinn

Re: Changing mind about an add on

Posted by a Superuser, not a Sky employee. Find out more

Hi @Kinski   As long as it is not Sports. They take a dim view of people subscribing to watch a particular match and then cancelling immediately afterwards.

This message was authored by: nigea99

Re: Changing mind about an add on

Posted by a Superuser, not a Sky employee. Find out more

@cuke wrote:

There might be a cooling off period but you'd be better off contacting them by phone asap..


I don't think any add-on subscriptions have a cooling off period. 

 

If it was not part of a long term (e.g. 18 month) contract I think most on SKY Q can be cancelled with 31 days notice - although this may still creep into your next payment due @Kinski 

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