Changing To Sky Stream

[Jack775322]

Hi, I'm a few months into a Sky Q contract, and I can't really afford it any more. I'm aware of the loophole, to change to Sky Glass, and then cancel it within the cooling off period, to get out of the Sky Q contract. Is it possible to do this with Sky Stream as well? I understand that on reflection, I shouldn't of recontracted, however everyone makes mistakes.

Thanks for your help.

[Mark39]

So far as I'm aware, that loophole has been closed. If you switch from Sky Q to Sky Stream/Glass, I believe you agree an 18 months contract. Another Community member may be able to confirm (or not).

[Laing1]

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@Mark39 wrote:

So far as I'm aware, that loophole has been closed. If you switch from Sky Q to Sky Stream/Glass, I believe you agree an 18 months contract. Another Community member may be able to confirm (or not).

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@Jack775322  as far as I am aware @Mark39 is correct and Sky have closed this loophole and anyone changing from Q to Sky Glass or Stream only has the option of a 18 month contract 

[Jack775322]

@Mark39 @Laing1 I understand that Sky Glass and Sky Stream may start a new contract. However, if you cancel during the cooling off period, is it not like before where if you want Sky Q again, you have to start a new 18 month contract, and can't revert back to your old one? And if you don't want Sky Q again, you're free to leave.

Obviously I signed the contract, but have changed my mind a few months later. If there's no way to get out of the remaining 15 months, then I accept that.

[SlenderRobert]

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@Jack775322 wrote:

@Mark39@Laing1I understand that Sky Glass and Sky Stream may start a new contract. However, if you cancel during the cooling off period, is it not like before where if you want Sky Q again, you have to start a new 18 month contract, and can't revert back to your old one? And if you don't want Sky Q again, you're free to leave.

Obviously I signed the contract, but have changed my mind a few months later. If there's no way to get out of the remaining 15 months, then I accept that.

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You should absolutely be able to switch to a new 18 month Stream contract. It's only the 31 day contract loophole that has been closed. I took advantage of this loophole last October when I still had 6 months left on my Q contract and switched to a 31 day Stream contract. There was no penalty for ending Q early. 

Sky are keen to get more people onto streaming so I doubt there will be any issue with switching. 

[nigea99]

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@Jack775322 wrote:

@Mark39 @Laing1 I understand that Sky Glass and Sky Stream may start a new contract. However, if you cancel during the cooling off period, is it not like before where if you want Sky Q again, you have to start a new 18 month contract, and can't revert back to your old one? And if you don't want Sky Q again, you're free to leave.

Obviously I signed the contract, but have changed my mind a few months later. If there's no way to get out of the remaining 15 months, then I accept that.

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No - you can't cancel  - you are tied into the contract

A few people did use the initial switch to get out of their longer term contract but as others have said SKY have closed that loophole

I am not sure if you can revert to the orgiinal SKY Q contract end date or a new 18 month 

[bob1234]

@Jack775322I think they have closed that one perhaps it became too popular, when I changed to stream I was told I could take out a rolling contract but only because I am out of contract.

[Laing1]

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@Jack775322 wrote:

@Mark39 @Laing1 I understand that Sky Glass and Sky Stream may start a new contract. However, if you cancel during the cooling off period, is it not like before where if you want Sky Q again, you have to start a new 18 month contract, and can't revert back to your old one? And if you don't want Sky Q again, you're free to leave.

Obviously I signed the contract, but have changed my mind a few months later. If there's no way to get out of the remaining 15 months, then I accept that.

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@Jack775322 in your example I would think If you don't want to revert to Q again andyou want to  leave then Sky would be within their rights to charge you the remainder of your contract to allow you to leave