Discussion topic: Change my new sky puck box for a sky q box but don't know how to do it

This message was authored by: Matthew2010 · ‎22 Nov 2023

Hi just want know how I can keep my sky puck box for another room and get a skyq box for myself plz

This message was authored by: Daniel0210 · ‎23 Nov 2023

@Matthew2010

You can't mix and match. It's either Stream (pucks) or Sky Q.

▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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This message was authored by: Daniel0210 · ‎23 Nov 2023

@Matthew2010

You can't mix and match. It's either Stream (pucks) or Sky Q.

▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: oj01 · ‎23 Nov 2023

@Matthew2010 You would need a new Sky Q subscription including Multiscreen and a Sky Q Mini Box which would replace your Sky Stream subscription. Your Sky Stream box would need to be returned to Sky, unless you've had it since before February 2023.

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Former Sky+HD Beta Tester
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Discussion topic: Change my new sky puck box for a sky q box but don't know how to do it

Change my new sky puck box for a sky q box but don't know how to do it

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