Discussion topic: Change my new sky puck box for a sky q box but don't know how to do it

This message was authored by: Matthew2010 · ‎22 Nov 2023

Hi just want know how I can keep my sky puck box for another room and get a skyq box for myself plz

This message was authored by: Daniel0210 · ‎23 Nov 2023

@Matthew2010

You can't mix and match. It's either Stream (pucks) or Sky Q.

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
❄️Merry Christmas and a Happy New Year❄️

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This message was authored by: Daniel0210 · ‎23 Nov 2023

@Matthew2010

You can't mix and match. It's either Stream (pucks) or Sky Q.

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
❄️Merry Christmas and a Happy New Year❄️

This message was authored by: oj01 · ‎23 Nov 2023

@Matthew2010 You would need a new Sky Q subscription including Multiscreen and a Sky Q Mini Box which would replace your Sky Stream subscription. Your Sky Stream box would need to be returned to Sky, unless you've had it since before February 2023.

Sky Community Forum SuperUser
Former Sky+HD Beta Tester
Sky Signature, Sky Sports, Sky HD, Sky Mobile
Member Of The Community Since 2011
Staying on Sky+HD until Sky force me off

Discussion topic: Change my new sky puck box for a sky q box but don't know how to do it

Change my new sky puck box for a sky q box but don't know how to do it

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