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Discussion topic: Chanel 5

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This message was authored by Lottiesimone This message was authored by: Lottiesimone

Chanel 5

No signal for chanel 5 or anyother 5chnls everything else ok.

Anybodg else with same issue

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Chanel 5

Posted by a Superuser, not a Sky employee. Find out more

@Lottiesimone 

Any error message on the screen when you try to view 105? 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Lottiesimone
Topic Author
This message was authored by Lottiesimone This message was authored by: Lottiesimone

Re: Chanel 5

That no satalite signal its the same on all 5s  bannels 5 action etc

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Chanel 5

Posted by a Superuser, not a Sky employee. Find out more

@Lottiesimone wrote:

That no satalite signal its the same on all 5s  bannels 5 action etc


@Lottiesimone 
If a “no satellite signal” message is displayed firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. After that look at the troubleshooting on this link
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish (it’s not something that will necessarily be visible to the naked eye). If you’re on a communal dish you may initially need to liaise with your landlord or building management company.


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Lottiesimone
Topic Author
This message was authored by Lottiesimone This message was authored by: Lottiesimone

Re: Chanel 5

Its only chanel 5 all other chanels work

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Chanel 5

Posted by a Superuser, not a Sky employee. Find out more

@Lottiesimone 

That link still applies. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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