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Discussion topic: Certain channels BBC One WM HD no signal

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This message was authored by Mark+Lawrence+72 This message was authored by: Mark+Lawrence+72

Certain channels BBC One WM HD no signal

Has anyone else had issues with no satellite signal with some channels like BBC One WM HD, Sky History HD? Started happening yesterday All other regional BBC One HD channels are fine No inclement weather locally

 

Have power cycled Sky Q & checked satellite cables with normal 90 quality 70 signal

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Certain channels BBC One WM HD no signal

Posted by a Superuser, not a Sky employee. Find out more

@Mark+Lawrence+72 
If it still displays no satellite signal take a look at the troubleshooting here
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish. Just to make you aware, if you’re on a communal dish system in the UK you’ll have to contact your landlord or building management company rather than Sky.


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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