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Discussion topic: Catch up & On demand not working

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Message posted on ‎05 Nov 2023 08:42 AM

Catch up & On demand not working

Restarted sky Q subscription, can't get on demand or catch up. I get an upgrade subscription message. Everything used to work.

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This message was authored by: hjenks

Message posted on ‎05 Nov 2023 02:14 PM

Re: Catch up & On demand not working

@Laing1 I saw that you had resolved this issue elsewhere/ escalated to a sky technician? We have HD pack and neither SD or HD catch up/ on demand will work, says we need to upgrade.  Could you please assist? Thanks, Huw

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