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Discussion topic: Carr

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This message was authored by Paul8869 This message was authored by: Paul8869

Carr

My skybox is not working. It is just displaying orange light.

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This message was authored by oldfella This message was authored by: oldfella

Re: Carr

Posted by a Superuser, not a Sky employee. Find out more

@Paul8869 wrote:

My skybox is not working. It is just displaying orange light.


Hi @Paul8869 

Have you tried pressing the Standby button (Amber led) on the front of the Q box.
If this turns the Q box on
With the Q box on with green led try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair to TV.

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